VANODYSSEY Clothing
Products
Return & Refund Policy
Van Odyssey accepts returns within 14 days of delivery. Items must be unused, unworn, unwashed, and returned in their original condition with all packaging and proof of purchase. Final sale items, gift cards, and personalised products are non-returnable. If an item is damaged, defective, or incorrect, customers must contact us within 48 hours of delivery with photos, and a replacement or refund will be arranged at no extra cost. Approved refunds are issued to the original payment method within 7–10 business days after inspection. Customers are responsible for return shipping costs unless the return is due to our error. To initiate a return, please email vanodysseyshop@gmail.com before sending any items back.